FAQ

 

I'm getting married, I want to have my wedding shoes personalised. What do I need to do?

 

First thing you need to do is buy a plain pair of shoes (ideally leather or patent leather) and book a free consultation with the designer at the studio. Bring any images you have saved of the theme of your wedding, the colour of the flowers you are choosing, any samples of fabric of the bridesmaids dresses, the style and colour of jewellery you will be wearing, the style of your dress, any shoe images you may have seen online or anything that you feel will help the designer understand what you would like and what colours you wish to have. Book the consultation and take the shoes together with the above items with you. You will then be guided accordingly and shown the different prices you may choose from.

 

 

 

Does the paint wash off? How long will it last?

 

No the paints we use are waterproof and therefore do not wash off. We use only top quality paints and techniques to ensure you have a long-lasting beautiful artwork. Paints vary according to the material of your shoes or bag. We do however recommend to clean the items gently with a soft cloth and warm soapy water, and keep out of direct sunlight. Just like any other painting we do not recommend any form of scrubbing or scraping as you will not only damage the artwork but also your shoes/bag.

 

 

 

I have a dress but my shoes don't match. Can you help? How much will this cost?

 

Yes definitely. Whether you have a pair of shoes you would like us to match up to the dress, or you need a new pair of shoes altogether for the event, just send an email to info@desireedesignworks.com and we will take it up from there and guide you on pricing.

 

 

 

Can you paint on all shoes?

 

We can paint on almost all materials except satin and some types of suede. Ideally the areas to work on are hard and not bendable. The shoes need to be plain without a textured surface, eg: glitter. We use different paints for different materials. However, to be fully sure if we can work on the shoes you have, attach an image of them in an email to info@desireedesignworks.com and we will get back to you with a quick reply..

 

 

 

I have a pair of shoes which got damaged. Can you help?

 

We are not cobblers but we do have some artsy tricks which can solve some problems. Drop us an email at info@desireedesignworks.com with an image of your shoe, and we will do our best to help you.

 

 

 

I have a pair of shoes and would like to add some gems/bows/decor to them. Can you help?

 

Our main line of work is hand-painted designs. When the artwork we are doing requires some decor such as gems, bows, and other items we do it to complement the artwork which is the focal point, however we do not specialise in solely adding decor to shoes and bags. We have a wonderful contact who specialises in this, simply drop us an email and we will be more than happy to point you in the right direction. Alternatively, when you drop off your shoes for hand-painted designs just bring the gems and decor you would like us to add for you and we will incorporate them into our artwork.

 

 

 

How much does delivery cost?

 

Collection of shoes/bags is offered free-of-charge in Malta. Normal postage rates apply to locations outside of Malta, including to Gozo.

 

 

How can I pay and what payment methods do you accept?

 

We accept payment by cash/cheque on collection/delivery of shoes, or via bank transfer. If you are ordering from the webshop, you can pay when your items are delivered to your door.

 

 

 

How long will it take for my order to be completed?

 

We generally take between 3 days to 1 week for orders to be completed. However in urgent gifts and events we can arrange to have next-day deliveries.

Wedding orders depend on the seasons bookings. If you are getting married we advise you to get in touch with us 6 months before to ensure availability for your order during that period.

 

 

 

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Get in Touch

Email: info@desireedesignworks.com

Phone: (356) 7909 2482

(Interiors)

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